Missed Days & Callbacks

when a salesperson has been absent for 5 working days his quarterback manager Etc will request that is callbacks for the last 7 days be reassigned.

The first time this is done the last 7 days and everything before that is transferred. Example, an agent has 100 callbacks in the last 7 days and 300 call backs going back months and months would lose a total of 400 call backs.